Home Loans Frustration

Good Day,<br> <br> I need your help, i have settled my home loan but I am being pushed from pillar to post to get the bond closed.<br> I also want to cancel the life cover. I need the title deed to be sent to me. I have been to the Newcastle branch but did not get help. I need the matter resolved ASAP. I am a pensioner and do not have resources to be emailing or faxing. <br> <br> Reference number <br> <br> ***3 cancellation of life cover-***3 cancellation of bond<br> <br> *** <br> <br> my contact number *** / ***