TB
Tim B

1 reviews | Active since Mar 2013

06 Mar 2015, 14:45

Home Loans

After many years of being a corporate client with Nedbank Comercial & even longer as a home owner with Nedbank , We wanted to increase our home loan account on one of our properties by 1 million rand to purchase a holiday cottage ( but obviously this is a small client by Nedbank high standards) , After 3 months from pillar to post of filling in documents , emailing payslips etc etc etc , Today I get told lets start again as the information on the system has now expired and we need to fill in all the documents again. Thank the Lord for Steve and Beep bank. I called Beep bank and a home loan executive will come to me & see me at my office on Monday to do a bond switch, Thank You Nedbank for pointing me in the direction of Beep Bank

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Replies (1)
Nedbank
Nedbank's reply06 Mar 2015, 15:14
Official
Hello isleofman,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

Kind regards

Client Experience Team