LT
Lylanie T

1 reviews | Active since Mar 2017

03 Mar 2017, 11:00

HOME LOAN SALES CONSULTANTS COMPLETELY INCOMPETANT

<p>Home loan sales consultant Doreen Chetty, is one of the most inconsistant, unreliable consultants I have come accross.</p> <p> Asks for assitance only to be told I will have to get back to you and of course you have to follow up for feedback. During a three month application, requirements have changed some many times I have lost count - check the recordings and emails to confirm this statement.</p> <p> </p> <p>It is comletely unfair that Nedbank can ***** up one's credit rating by requesting how many credit checks and not even properly explaining why??? Who give you the right to mess with people like this?????</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply03 Mar 2017, 11:30
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team