MT
Micky T

1 reviews | Active since Mar 2009

24 Oct 2018, 07:54

Home loan Horror at Nedbank

Home loan assist?? Consumers are encouraged to talk to Nedbank, they offer a whole website to help with options with arrears...but in reality - you just hit a brick wall. You are treated like a beggar, and just referred to the collections dept, who are even worse and just want to see how much deeper in debt they can get you by racking up legal costs for you to pay. Cannot comprehend how you get paid in the middle of the month, so you start one month in "arrears" already. And when you have a medical emergency that renders you unable to make a singular payment - you are threatend with legal action despite offering to pay the one month. There is no real interest to assist you or consider your circumstances on any level! Its pay or else. Despite the Concourt decision condemning this unreasonable behaviour by Nedbank, they still persist in threats and legal bullying. Its nothing more than false advertising - there is no assist,and your so-called options are limited to pay or else! Rather switch your loans to somewhere else while you still can, and pray that there is never a pothole in your payment road - because Nedbank will have their vultures on your doorstep before your coffee is cold.

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Replies (1)
Nedbank
Nedbank's reply24 Oct 2018, 08:18
Official
Dear rc2 

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 

Kind regards

Client Service Support