Home Loan (Further Loan)

<p>Good day I trust that you are all well. I write this email with a great deal of disappointment and I am starting to lose faith in the Nedbank&rsquo;s ineffectual process and humbly request your intervention. Please note this is not the first email nor is it a new query, if you check previously there is a trail of emails about this bond application. Therefore I will give a brief reason why I am still not happy about the outcome of our application. Nedbank initially granted R70 000 further bond (subject to change), after evaluation the application came back as declined for the below reason. &middot; The value of our house is R500 000 and we are on maximum, the bank grants you 90% bond. Now what is really ****ing me off about this whole senseless outcome is the below: &middot; Firstly we currently have a bond for R460 000 not R500 000 or more, meaning there is still a R40 000 that Nedbank can give us excluding the instalments that we&rsquo;ve been paying over the years. &middot; Secondly initially when we took bond back in 2009 Nedbank gave us a 100% bond not the 90% that they are&nbsp;talking about. &middot; Thirdly we are in JHB and we corresponding with a person in Durban who could not even relate or take action when we told him that the guy who went to our house for evaluation was very rude, impatient and In a hurry like he was doing us a favour and in actual fact that is his job! &middot;&nbsp;He did not say or take any actions regarding that complained, he just brushed it aside and then went straight to the decline and the stupid reason.. The reason why I call these reasons invalid and senseless and stupid is because if our bond cost is 460 000 and the value is 500 000 how do you say we have reached the maximum? How do you tell an existing customers about a 90% whereas initially when we took bond the bank gave them 100% bond? We haven&rsquo;t been on social media my plea is, kindly allocate this case to someone who is Joburg whom we can consult to handle this query efficiently. Allocate someone to check for us how much have we paid already and how much more can we get including what we&rsquo;ve already paid.&nbsp;They must not come and tell us about the 90% that the bank grants because we initially got 100% bond and we have never ever defaulted in any of our payments since 2009! Therefore there is a R40 000 and more that the bank can help us with! Hoping that my concerns will be taken into consideration promptly. Thanks</p>