1 reviews | Active since Nov 2015
Home loan delay
In 2014 /04 we app**** to change the tittle dids for my house with this particular bank it took them the whole year to come back to us with what was required we had to start the application from scratch in 2015 April then there was a big delay up until we logged a complaint on this website then we were attended to with all sorts of excuses. Then we decided to move our bond the next financial institution where their services were so professional and quick.<br> <br> Now again this Nedbank is so slow to appoint the attorney but I am not surprised with this behaviour as I got it before from the same bank <br> <br> I am so sick and tired of this behaviour as not only they put me on hold of 2yrs now they delaying the process as they loosing clients but then won't loose me alone I will also advise my family and friends not to use this banking institution as they don't care about their clients.<br> <br> Really pathetic service and it leaves a bitter taste in my mouth just thinking of them.I have called the call centre where almost every day but I got no joy from as well <br> <br> I don't know if that's the way they delay their clients so they get more interest or what
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
