Home Loan application gone wrong

We app**** for a building bond on the 24th May 2021 at Montana branch. Our application was only captured on the 9th June 2021, and that is only after I reported the delay at ethics Nedbank department. Thw consultant who assisted us not to complete the other information as it will be detected on the credit bereau and later after querying the delay she told us that our firm was not accurately completed after two full weeks of submission. That didn't sit well with me but I comp**** to her requests as I needed our application to be attended to. We exoected the consultant to check how much we qualify for and advice us accordingly. But that was not done. The contract submitted was 1400 000 and we were told to increase the amount to 1800 000 to include the amount for the land as the bank will not give us the building land if we don't include the amount for the land. And the bank was going to give us cash for the land. Which will not be included in the allocation of the building bond. Unfortunately our application was declined. I would to appeal the outcome and would line ti apply for a lesser amount and I believe we were not fairly and accurately advised. We need our application to be reviewed and a fair outcome be given. There are a lot of things that transpired that I am really not satisfied with. I need to be given a platform to discuss them with someone who knows the home loan processes and I believe i was unfairly treated and misinformed. THE REFERENCE NUMBER FOR THE APPLICATION IS ***