1 reviews | Active since Jun 2011
Home loan agreement total amount miscalculated
I took a home loan with Nedbank in 2007, last year I requested another additional loan of R80 000. At the time of the request the outstanding amount of the loan was R201 382, check part A : Loan Amount on the contract attached. When you add the two amounts the new total loan amount should be R 281 382, but somehow on the contract the total amount is R318 333 which was miscalculated, please check PART A:LOAN AMOUNT on the agreement attached. The amount added is extra by almost R37 000. I went to the Nedbank branch to explain to me why the addition, they could not explain the extra R37 000, they requested that I call the home loan department. I called home loan department, but unfortunately the consultant did not help me, he told him on his side everything is correct, I even suggested that I send him my contract. All I want is my agreement to be amended to the correct amount of R281 382.
Dear Pearlann
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Service Support
Dear Pearlann
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Service Support
