kK
kananelo K

1 reviews | Active since Jul 2015

09 Oct 2015, 12:17

Home Loan

I app**** for a home loan with Nedbank as they're my bank. I got a pre-approval and 12.10% interest rate. i did not accept as the interest rate was too high. I was disappointed that Nedbank wont take care of me as their client and were not willing to negotiate a 10% interest rate, i was told NO that's my rate and that's it! <br> <br> i app**** for the second time with a different agent and my application was declined. Another banking institution approved my application at 10% interest rate.<br> <br> Disappointed with Nedbank, they say they will help make things happen but for me they made things difficult for me. i thought my bank was supposed to give me a good rate and take care of me as a client. <br> <br> i have decided to move all my account from Nedbank to the other bank, it is useless to deal with a bank that does not believe in me.

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Replies (1)
Nedbank
Nedbank's reply09 Oct 2015, 12:42
Official
Hello kananelo1989,

Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team