1 reviews | Active since Jan 2017

24 Jan 2017, 15:16

Home loan

<p>App**** for a home loan 9 November 2016 and as of 24 January 2017 still no answer whether loan is granted or not granted. The Nedbank staff is incompetant. Every time I follow up they need more info, this has been going on from day one.</p> <p> </p> <p>I thought that after yesterday 23 January 2017 when they requested more information it would be the last, but they just called me 24 January 2017 and requested more info. I repeatedly ask them why don't they gather all the info at once and they allways pass the buck to some one else. Itold them that I was going to log this on Hello Peter, but they don't seem to care.</p>

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Replies (1)
Nedbank
Nedbank's reply24 Jan 2017, 15:29
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team