Home Insurance Claim - AWFUL !!!!!!!!!!!!!!!!!

<p>I'm sick & tired of chasing between Nedbank claims dept and the appointed Nedbank contractor (who is just as useless as Nedbank). My claim C ********** 54184</p> <p>I have to be the one doing YOUR work. It has been 3 weeks since my pool has nor been working. Contractor claims repoirt sent to Nedbank for approval, Nedbank claims they haven't received it - and that's where it stops.</p> <p>No one bothers to follow up, I''m overseas trying to sort this out between meetings and paying high roaming costs.</p> <p>I'm tired, diaappointed, exhausted and thoiught the point of oinsurance was to remove this burden from me - cleartly not, I work pro bono for Nedbank.</p> <p>I'm a prestige customer - we guess what, no longer. Simply disappointed after being.........</p>