Hold on tight, you know we are a little bit busy!!

<p>Nedbank!</p> <p>I have been trying to get hold of a current accounts consultant for 2 days now. I understand that it is month end and that you are very busy, however, shouldn’t there be more consultants on duty at such a busy time?</p> <p>5 Calls, averaging holding time of 7-10 minutes each time seems a bit long!</p> <p> </p>