Hold on fund NEDBANK

Account frozen due to Nedbanks incompetence My bank account was frozen by Nedbank Saturday on suspicion of ********** activity. I have called the customer care centre twice and have been to the Queenstown branch to resolve the issue. Which is 100ks plus away from where I stay

I am FURIOUS at the responses I have received so far because they don't make sense and they don't help me.

If there was an issue with the funds transferred into my account, why was the source of the funds not investigated prior to clearing the funds? It makes NO sense to clear the funds and then freeze the bank account. This is stupidity and incompetence at its worst!!! Why was the source of the funds not investigated upfront? Why was I not contacted to be told of suspicions and allowed to provide proof of funds? I had to be the one calling asking Saturday why is my account still frozen only to be told proof of funds needed.

Instead of the Nedbank team investigating first, I was treated like a ******** and my account was frozen without the courtesy of prior communication. I was totally embarrased in front of several people when my card declined. I spent 2 HOURS...2 HOURS shopping for groceries and I had to walk out of the shop empty-handed and embarrassed. The way I have been treated by Nedbank is **********!!!My niece had to fly back to Cape Town and is also being delayed by all this.

I have bought building material which is now just standing, can't pay laborers to even begin with the project, with no money, no groceries...

The worst is that nobody can tell me when my account will be unfrozen because Nedbank is waiting for to confirm that the transfer is not **********, but Nedbank is yet to respond...so if Nedbank delays in responding, how long will I be inconvenienced for? This approach is beyond STUPID!! Why not contact the parties involved to get clarity on the matter?

I want my account to be unfrozen now!!

I had an existing account with Nedbank which was closed due to non payments, And I had to open a new 1..Im told its being investigated because funds are paid into a new account as well. How stupid, Can they not use my ID no and make logic.

I will not tolerate INCOMPETENCE!!!And I need my money released ASAP