Hi...I have a proble...

Hi...I have a problem with nedbank wrt my title deed. I have since settled my home loan with Nedbank in 2018 and still to this day they are giving me the runaround with my title deed. I have spoken to u number of their consultants on numerous occasions and everytime they are saying my issue will be resolved as soon as possible, but as soon as possible seems to be over 3 years in nedbanks book. They are very unprofessional when it comes to solving their clients issues.