Highly disappointed at the service and charges rendered

I am a client of nedbank for a couple of years and this is the most frustrating experience Iv ever had banking with a bank. I have 3 business accounts. I opened up 1 of the business accounts for money I'd be receiving from abroad and on 2 separate occasions nedbank has sent money bak to the sender bcuz of 1or 2 minor mistakes. This last time nedbank sent back almost 350usd simply bcuz my initials and surname were not correct altho even tho my business details and name were correct they found it within their right to send back the money without any notification of wat they were going to do.. I'm currently stil waiting for money from abroad bcuz of nedbanks incompetence. The bank charges r ridiculously high and after buying a credit card machine once off I also recently found out they were charging me a monthly fee 4the credit card machine I had bought once off.. Even 1day I had realised that a transaction of R2000 had not been cleared in my account whereas all the other transactions had cleared. I'm very disappointed 2say that there r no legit companies anymore they r always trying to **** their own clients in some way..