AS
Anthony S

1 reviews | Active since Feb 2015

10 Oct 2017, 14:31

high bank charges

Nedbank is deducting R150.00 per debit order returned even if it is aR10.00 debit order. i confronted them about this and they told me this is what Nedbank fees are. to me this is **************** as just for a R10 or R100 return the fee is R150, WHY. if Capitec bank charges is less then would rather go there but i still need answers on that and i feel that the consumer counsel must step in and investigate the matter as i get no joy with Nedbank

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Replies (1)
Nedbank
Nedbank's reply10 Oct 2017, 15:26
Official

Dear Anthony

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team