HELLOPETER COMPLAINT NO. CCM *** NOT SORTED

Nedbank allowed a payment of over R1000 in respect of a ********** company to go through despite me having no available funds to fully cater for this payment. As a result my balance went up & as a result, I was told to pay over R1 000 instalment which I have refused to do so. This amount was subsequently reversed but Nedbank STILL REFUSED to revise the statement based on the correct balance following the reversal. I only managed to pay R500 on 25/05/2015 because this is what I can afford since I never made this purchase. Nedbank now claims I owe R1 040 & have subsequently suspended my credit card account. I even sent Merilynn Peters who was handling this complaint an email query this but she just chose to ignore my query. Is this the service Nedbank is giving to their client. I will never dream of reopening a cheque account with them if this is how they treat their customers.