1 reviews | Active since Jul 2016
Hello Nedbank?? Were are you?!!
<p>I have a pending application for a credit card going on two weeks now. I have been told that the product has been approved pending verification.</p> <p>I was given two separate email addresses, I have sent all required documentation to those addresses as requested. ********** and ********** <p>To date I have sent over 8 emails from two separate email addresses and I have phoned the Nedbank call centre three times. </p> <p>Not only can I get feedback on my application but nobody can seem to tell me if they have even received the documents they required.</p> <p>I have done all I can do but Im still in the dark. </p> <p>The most frustrating thing is that I'm still getting text messages to say my application is approved pending verification!!! </p> <p> </p> <p>I was considering moving my salary over to Nedbank once everytjing was sorted but I am definitely reconsidering. </p> <p>So frustrated!!!!! </p>
Dear Karen,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Karen,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
