AP
Antonio P

1 reviews | Active since Jul 2017

26 Jul 2017, 13:24

Have to wait a month to get my physical address to reflect on my statement

<p>i went into the bank to update my new physical address and get a statement for Sars for my year end tax returns and got told by both the teller and XOLA TOBI from their headoffice that i have to wait a full month (next cycle) which is on the 22nd AUGUST for my new info to reflect on the statement..... We are living in the 21CENTURY but yet with Nedbank takes a MONTH to have my new details reflect on a statement</p> <p>TOTALLY UNACCEPTABLE!!!!! </p> <p>I have to wait another month to sort out my returns with Sars </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply27 Jul 2017, 08:23
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team