ZS
Zee S

1 reviews | Active since Mar 2016

22 Mar 2016, 08:00

Have been waiting for response for 30 days now

App**** for a loan last month assisted by Faheem Ismail who lost everything including my documents. Nicole tried to assist when I went there for feedback but up until now it's the same thing nothing happening. How can such a bank be so negligence with customers confidential documents and don't mind. It's time for me to take action I've given them enough time to fix. I want my documents originals I paid for them.

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Replies (1)
Nedbank
Nedbank's reply22 Mar 2016, 08:38
Official
Hello Jayloo,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team