EP
Eugene P

1 reviews | Active since Nov 2012

11 Nov 2015, 10:12

Harrassment by call centre..

In the last three days, I have gotten 6 calls every day from Ned bank from the call centre. This has happened at least 4 times this year where I get inundated with calls for about a week from Ned bank wanting to sell me other products. In the past when I have phoned as I was concerned of something being wrong, each and every time I get told nothing is wrong with my account and they don't know who is looking for me as their is \no message on the system". Please take this message as from now"

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Replies (1)
Nedbank
Nedbank's reply11 Nov 2015, 10:38
Official
Hello *namewithheld*,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team