Harassment and ******** processing of personal information 9

To: Complaints Department Nedbank Limited Date: 22 April 2026

Dear Sir/Madam,

I am writing to formally escalate a complaint regarding repeated, unwarranted contact from Nedbank concerning a property referred to as “Soetbos Landgoed”.

I have raised this issue with Nedbank previously, yet I continue to be harassed regarding a property I have no knowledge of, no ownership of, and no relationship with. At no point have I purchased, viewed, or signed any agreement relating to “Soetbos Landgoed”.

I therefore formally request the following by close of business 23 April 2026:

1. Proof of claim: Provide me with a copy of any document bearing my name and signature that purports to link me to Soetbos Landgoed, including the date of purchase and full property details/location. 2. Property access: If Nedbank maintains that I own this property, provide the keys and all ownership documentation immediately. 3. Data correction: If Nedbank does not hold the documents requested in point 1, confirm in writing that my personal details have been erroneously linked to this property. Remove my phone number, ID number, and all personal information from any record associated with Soetbos Landgoed immediately.

Please note that I have not consented to Nedbank processing my personal information in relation to this property. Continued contact constitutes harassment and a breach of the Protection of Personal Information Act 4 of 2013 (POPIA).

Should you fail to provide the requested documentation or fail to remove my details by end of business 23 April 2026, I reserve my rights to: 1. Lodge a formal complaint with the Information Regulator under POPIA for ******** processing of personal information. 2. Lodge a complaint with the National Financial Ombud Scheme South Africa (NFO). 3. Pursue legal action for harassment and reputational damage.

Kindly direct all future correspondence regarding this matter to me in writing at ***. Do not contact me telephonically until this matter is resolved.

I expect written confirmation of receipt of this complaint and a reference number within 24 hours, as per Nedbank’s complaints process.

Yours faithfully, Mr PPJ (Paul) van Eden ID Number: *** Telephone Number: *** Email Address: ***