SW
Sue W
1 reviews | Active since Oct 2014
25 Jul 2015, 08:48
Harassment
I get 2 to 3 phone calls a day looking for Pierre du plessis who has emigrated. I have asked nedbank callers to remove the phone number from the contact list, which they assure me they have done, yet the calls persist. The irony is when I ask what the call is in connection with they duck and dive, yet the sms they send tell me that he is in arrears over R12000! Where is the privacy there, I wonder? I phoned the callback number on this sms, and the lady assured me that my phone number had been removed from the database, and yet this morning I get another phone call for Pierre from nedbank. Harassment of note!
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Replies (1)Nedbank's replyOfficial
25 Jul 2015, 10:24Hello sueweber,
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply25 Jul 2015, 10:24
Official
Hello sueweber,
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
