1 reviews | Active since Sept 2009
Harassment!!!!
<p>We have a bond account thru Nedbank and i usually email them all my payments done weekly , we went thru a rough patch this year as my husband has been on short time since may 2016 till recently and we paid what we could on our house and also informed the bank and sent thru the short time letter from my husbands work .</p> <p>We have paid R20000.00 on the bond now recently to try and get it up to date and are making R2000.00 payments a week and i have asked them to email me as i work in a open plan office and i dont want everyone to know my personal stuff and i am not allowed to take personal calls during working times , a lady phone yesterday from the number ********** 000 in my working time so i asked her to contact me between 1 and 2 which is my lunch hour, so she phoned again at 2 o'clock yesterday i mean really . Then again call at 17:06 while driving home i will not answer my phone while driving as i put my life aswell as the lives of my children in danger . Today again she phones at 09:36 am when i made it very clear to phone me in lunch time , please this is harassment i have even emailed to ask them to email me but to no avail please i cant deal with this aswell at this moment !!!</p>
Dear Jeanette,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Jeanette,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Yet again at 14:57 pm Nedbank tried to call me again and your message to me was that you dont want to futher cause me distress really , i have told you to email me maybe you did not understand i can loose my job and Nedbank call centre just carries on and on!!!!!!!!!!!!!!!!
Yet again at 14:57 pm Nedbank tried to call me again and your message to me was that you dont want to futher cause me distress really , i have told you to email me maybe you did not understand i can loose my job and Nedbank call centre just carries on and on!!!!!!!!!!!!!!!!
