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Natasha S
1 reviews | Active since Mar 2009
26 Oct 2015, 13:21
Harassment
I am being harassed by Nedbank collections call centre. I have been unemployed since April 2015 however I have still kept contact with Nedbank informing them that I am making arrangements for payment. I have now paid an amount of R5000 which I sent proof of payment to 4 of their channels being [Email Removed] [Email Removed] [Email Removed] [Email Removed]<br> I have received a total of 9 calls since 20 October 2015 and to date still receiving calls asking me when I'm going to make payment. This is very unprofessional since there should be notes loaded on the system of all correspondence since I have called in and spoken to numerous consultants informing them of my payment
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Replies (1)Nedbank's replyOfficial
26 Oct 2015, 13:29Hello tash9,
We are sorry about the trouble you are experiencing.
We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing.
We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply26 Oct 2015, 13:29
Official
Hello tash9,
We are sorry about the trouble you are experiencing.
We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing.
We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
