AN
Abegail N

1 reviews | Active since Mar 2009

22 Mar 2018, 13:12

HARASSED BY NEDBANK STAFF.

I am not happy with the way Nedbank is treating me. I happen to have lost my job and at the moment not receiving a salary. I have received numerous calls from Nedbank staff and each time I explain that at the moment my situation has not changed. However, I made an arrangement that I will pay the money that my account has been overdrawn with end of April. However, if I get money in March, I will go and deposit it.

Every time, I will think that I have explained and the person that I have spoken to have understood, only to be called again in 2hrs. What is expected of me? Am I the only client that owes Nedbank? Are they mocking me because of my situation.

May I please have some peace please! STOP HARASSING ME.

0
Replies (2)
Nedbank
Nedbank's reply22 Mar 2018, 13:28
Official

Dear Abegail

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Experience Team

AN
Abegail N's update28 Mar 2018, 14:36
Reviewer Update
Thank you for sorting it out.