pD
peter D

1 reviews | Active since Jul 2015

30 Jul 2015, 12:08

Happy with response to my complaint

After my complaint I was contacted by the call centre who took on the matter. Soon after the branch contacted me and the matter was resolved to my satisfaction. Well done to Nedbank for a speedy and effective complaint resolution. process.

0
Replies (1)
Nedbank
Nedbank's reply30 Jul 2015, 13:25
Official
Hello Grumpy Peter,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team