Happy and Thankful for getting my complaint resolved

I lodge a complaint last week regarding an unauthorized debit that went off my newly opened bank account and I was contacted by Marilyn Peters that handled my complaint.From the minute she contacted me she app**** patience and listened to why I was upset. I had a few questions that I needed answers for and Marilyn said she will investigate and when she called back the same day, she had the answers and despite that the feedback given was not good, she was honest and that I appreciate very much. Marilyn further told me that she will send instructions to the branch where I opened my account to make sure that I get the money back and the money was paid back into my account over the weekend. Marilyn thank you for providing good service and being honest no matter how bad the answers and feedback. Keep on doing a great job and continue to treat all customers with the same understanding and honesty, as you treated me .