MS
Melanie S

1 reviews | Active since Oct 2009

06 Aug 2016, 07:28

Had enough!!

<p>Good day! I have a savvy account with Nedbank and I am honestly not happy with this account! My money was paid in on the 30th of July but Nedbank still charged me 4 honoring fees which cost R360!! I would totally understand if the Money was paid on the 31st or the 1st but it was paid in on the correct day but Nedbank prefers to take their clients money!! It's totally rediculous and I really feel like changing to another bank!! This is not the first time it has happened but now I have had enough! My money was paid in on the correct day and not 24 hours late!! Why is nedbank doing this to their clients? ? </p>

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Replies (1)
Nedbank
Nedbank's reply06 Aug 2016, 07:42
Official

Dear Melanie,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

Best regards,