1 reviews | Active since Nov 2013
Grossly Violation of consumer Rights Act.
<p>Good Day.</p> <p> </p> <p>Where a consumer defaults under an agreement the debt is written off from the Pre-Legal debtors book to the Bad Debt debtors book.</p> <p> </p> <p>As required by the National Credit Act, Credit bureau information should contain a person’s credit history, including applications for credit, credit agreements to which the person is or has been a party, pattern of payment or default under the agreement.</p> <p> </p> <p>Adverse information may only be submitted to the bureau if:</p> <p> </p> <p>1. it has not been prescribed;</p> <p>2. the consumer failed to make the minimum payment for a period of three consecutive billing cycles;</p> <p>3. the consumer was given 20 business days’ notice of the intention to submit the adverse</p> <p> information to the bureau;</p> <p>4. the consumer does not pay the outstanding arrears within the notice period; or</p> <p>5. after the notice period referred to in (iii) has lapsed.</p> <p> </p> <p>Upon investigation it was found that the 20 day notice was not issued by Nedbank hence i am saying Nedbank has violated Consumer's Rights i therefore request Nedbank to reverse its report on my Credit Report as a matter of urgency.</p> <p> </p> <p>thank you</p> <p>Sindile Mali</p> <p> ********** 621</p>
Dear Sindile,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Dear Sindile,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
