Gross Incompetence

I requested a change of banking through email. The instruction was ignored and I contacted the call center for an update and was promised it was amended.<br> <br> The D/O still hasn't been amended and I have been charged almost R600 (RETURNED APO FEE, FINANCE CHARGE & VAT ON FEES) for the Nedbank's incompetence.<br> <br> This is the second (CCM ***) D/O Bungle and I wonder if Nedbank ever gets anything right, judging by the fact that it has the most banking complaints, double those of the second worse bank. <br> <br>