GK
Gerhard K

1 reviews | Active since Feb 2011

19 May 2015, 10:30

Gross Incompetence

Where to start.<br> <br> I signed an offer for a homeloan which included the homevision facility.<br> I asked for R1.8M, with the purchase price of the house being 1.6M so that I can utilise the difference for rennovations.<br> <br> Now all of a sudden, I do not have access to the funds at all.<br> <br> Why even afford and offer me the higher amount (which btw I had to pay extra for registration) when I cannot access it all, because all of a sudden everything I want to do is cosmetic????<br> <br> The level of service and breach of contract has me reeling and I will not stop until Nedbank honors the contract that THEY offered me. Up until this point, I have honored every facet of the contract.<br> <br>

0
Replies (1)
Nedbank
Nedbank's reply19 May 2015, 11:48
Official
Hello Gazzagp,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team