Greenbacks STILL NOT LINKED TO AMEX CREDIT CARD

On Thu, 11 Nov, 06:11 I wrote to *** and unfortunately, but not surprisingly, my Greenbacks account has STILL NOT BEEN LINKED TO MY AMEX CREDIT CARD: Thank you; I received my Gold Cards but noticed, however, that my Greenbacks Rewards (***) is not linked to my new AMEX Card. When I insert my new Gold Amex Card into a POS device, the Greenbacks (SHOP CARD) is not listed and can therefore not be used. Would you please get the Greenbacks linked to my new Greenbacks Gold AMEX Card? ***73346