RO
Raeez O

1 reviews | Active since Jul 2011

15 Apr 2015, 11:49

Greenbacks shopping are useless and irritating

I bought a Coffee machine a few months ago. After about 2 weeks the machine broke and i called Nedbank Greenbacks to collect and repair it. (Reference ***4) another 2 weeks later they collected and that was about the last i heard and seen of my Coffee machine. I called back on the 8th April (Reference ***5) They were going to follow up on the Coffee machine and call me back... Still heard nothing. I called back AGAIN on 15th April. (Reference ***6) They told me some BS story about Nedbank having to negotiate with their supplier and they should get feedback in about 5 days time because they escalated my query again. I dont think i even want the Coffee machine back anymore. Just want to warn people thinking of making use of this Greenbacks shhh.<br> <br> Anyway, i will have to start using my wife's FNB Ebucks account rather from now on. We had more luck when we made use of them before. Might even change Banks soon myself

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Replies (1)
Nedbank
Nedbank's reply15 Apr 2015, 12:01
Official
Hello taskeena,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team