GN
Guy Newcombe-Bond

1 reviews | Active since Jul 2017

27 Jul 2017, 13:36

Greenbacks **** - Lost Personal Details

<p>I was called by a ******* saying that I must confirm my Credit Card Details with them to receive payment of my Nedbank Greenbacks into my account. <br />They knew the type of my Credit card and the first 8 digits. They also knew that I had a nedbank Gold Current Account Card. <br />I can only believe that these details have been hacked from Nedbank systems. <br />More Details:</p> <p>https://www.tellows.co.za/num/ ********** 967</p> <p>This is happening to a number of people. </p> <p> </p>

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Replies (5)
GN
Guy Newcombe-Bond's update27 Jul 2017, 13:40
Reviewer Update

Another think I would like to add. How can this sort of thing be reported? There is no Channel to communicate this to the bank?

GN
Guy Newcombe-Bond's update27 Jul 2017, 14:03
Reviewer Update

Thank you for the quick reply, it still concerns me how they got these details. But I will wait for the call from the Resolution Manager.

Kind Regards

Nedbank
Nedbank's reply27 Jul 2017, 14:30
Official

Thank you for your feedback.

Kind regards

Client Experience Team.

GN
Guy Newcombe-Bond's update27 Jul 2017, 14:58
Reviewer Update

Thank you for a quick response Nedbank.!

All I can hope is that this might be a warning once again to users to NEVER give out their details to anyone on the phone.

Nedbank
Nedbank's reply27 Jul 2017, 15:04
Official

Thank you for your feedback.

Kind regards

Client Experience Team.