Greenbacks pretty but beware farce.
<p>I suspect that there is no real department behind Greenbacks. You can order products, but you will never actually receive anything. They cancel orders that you redeem but they never let you know. Supervisors don't give a sh*t to reply. The site is glitchy and you cannot track your account history in detail. There is a lack of communication options. I have phoned and ordered and still have no feedback, apart from the 4 confirmation SMS's received for my kindle. Frustrating as heck and enough to shine a bad light on the brand.</p>
Dear Arthur
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Arthur
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Thank you to Nicolas Govendar from the Chief Experience Team, who has followed through and has sorted out and explained the diffilculties with my order. There was system issues which I can forgive, especially after Nedbank did sort it out manually. I received my package this morning. Thank you.
Thank you to Nicolas Govendar from the Chief Experience Team, who has followed through and has sorted out and explained the diffilculties with my order. There was system issues which I can forgive, especially after Nedbank did sort it out manually. I received my package this morning. Thank you.