Greenbacks points

<p>I had R107 in my greenbacks account, and when I cancelled my credit card the money was taken away. When I enquired with Nedbank -Card Division they promised on the 23rd that it will take 2 working days to have the query resolved. To date nothing has happened and no response from Nedbank Card Division at all. I have been using my cheque account /American Express card to swipe all my expenses in order to obtain greenbacks howerver this to me is false adertising and very unprofessional. My reference number is ***5 & ***5..I was promised feedback in 3 working days but it has gone 15 days with no attempt to assist at all. Disappointed Nedbank Customer for the last 32 years.. If this is the way a client is treated then I am considering moving my bank.</p> <p> </p>