1 reviews | Active since Oct 2016
Greenbacks not so rewarding
<p>The greenbacks feature seems to be a bad afterthought. The earning potential seems slow and by the time you have earned more Greenbacks to buy more than a chocolate, the selection of products are few.</p> <p>I was excited to see that they added some new products to their site and decided to spend my GB's on a Bluetooth earphone set worth about R 850. It comes with nice behind the ears hooks, which I am pretty excited about since my ears just won’t hold normal earphones in place.</p> <p>A week after ordering the set, it arrives. But not the model I ordered. In actual fact, it's a model that is selling at R550. So somewhere I got fooled. The formula seems to be something like this:</p> <p>I tried sorting it out via the help line, as I suspected, Greenbacks is not really supported by the bank. I was transferred to several operators until my airtime spent exceeded the value difference on the product.</p> <p>I am a happy Nedbank client. Lost cards before, was stopped and replaced even before I needed to swipe again. Any suspicious internet card transactions are confirmed by a call from them. But the greenbacks part needs either work or removal. If you are going to sell a product, back it up. </p>
Dear Rudy,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Dear Rudy,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
