Greenbacks is a ****

I tried to redeem Greenbacks to be invested in a unit trust. That's a neat idea by Nedbank, if only it was true. Almost 5 weeks after redeeming the Greenbacks, Nedbank has yet to make the investment in my selected unit trust. Nothing has happened and nobody could explain where my Greenbacks went or why the investment hasn't been made.

They basically stole the Greenbacks and never converted/invested into my unit trust account. I mean how can it possibly take 5 weeks?

Try reporting ***** with their ***** line - it's not ***** they say. Well where did my greenbacks go? Where's the money? Nedbanks says there was some 'glitch' - really, how does help me or explain what is happening. I tried multiply ways to solve this, yet Nedbank couldn't or wouldn't solve this.

The service from Nedbank has been shocking, disrespectful, patronising and just plain rude.

They should be ashamed of themselves. This is no way to run a business or to treat a customer.

And to think, I once was a happy client.

Don't use Nedbank, don't use Greenbacks, take your money and run!