1 reviews | Active since Nov 2016
<p>good day</p> <p> </p> <p>I have been waiting now 14 working days for my delivery. They say delivery should be 5-10 working days. I have ordered it on the 21 October. On the site it only says send to fendor. If i call the call centre no one can give me a answer. Seems like no one knows what they are doing in greenbacks department. I have escalated the issue in the 4th November and according to what they say it is 48 hours for feedback. And by today i have not received any answer. This is really pathetic performance. How are they going to compensate me with all the minutes i waste to call them and not getting any answer and i want my delivery.</p> <p> </p> <p>I spoke to Andria on the 4th and yesterday again to Fiphelele Zulu. I dont understand why this is so poor service. They must get people in the department that knows what they are doing. I NEED an answer by today</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Best regards,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Best regards,
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