1 reviews | Active since Sept 2016

01 Sept 2016, 08:58

Greenbacks credit card

<p>Begining of the year i went into the bank to complain about charges i keep getting in the credit card i got under my savvy bundle account. I keep getting VAT charges that are not listen in the full list of card fees to make things worse i made an arrangement with the bank for them to debit R350 in my account for the credit card then i will pay off what is remaining. The R350 gets debited but then it is reversed again then credit card amount i owe is above what i initially saw before the debit was made. That is terrible service. </p>

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Replies (1)
Nedbank
Nedbank's reply01 Sept 2016, 10:13
Official

Dear Refilwe,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team