greenbacks consultant

<p>I was struggling to receive assistance to my greenbacks query that was made over a week ago due to me trying to redeem my points only to have my points get taken away and not receiving the small amount of cash back that was suppose to be given to me after calling in at the greenbacks department twice within a week , no one got back to me and after going into the branch, on the third call that I made from the Nicol way branch to the greenbacks department and when speaking to a gentlemen by the name of Nathi, he was the one that figured out that my greenbacks was not linked correctly ,he did mention that someone will rectify it and get back to me but no one did but when I called in this Monday morning for the forth time and I spoke to a gentlemen by the name of Levashin he got my issue sorted within the day and when I called in today the lady told me that my points has been refunded to me so thank u Levashin for ur speedy assistance and especially thank u for making a detailed note on the system in order to get my query sorted out properly and thank u to Nathi for figuring out that my greenbacks card was linked incorrectly. Now I know that the amount for those points where really little but I did not want to have future issues due to the fact that I always swipe for large amounts </p>