1 reviews | Active since Jul 2016
Greenbacks bad customer service and dishonest and rude
<p>I have called the Nedbank green backs department several times. My last call I was advised that the matter has been resolved and should not reoccur. My greenbacks store card would be ordered and my savvy account would be link The very same guy I spoke to said that he would refer the account so that linkage of the savvy account be backdated. He told me that I would get my card 5 to 7 days. When I called yesterday they said no such on the system my green backs points is 763 and she could not order a store card. I told her that this was incorrect as I have on several occasions called on to rectify this. She said her team leader would call me back. Nothing. Her name is Kadija and the team leader that was suppose to call me back lovemore makanya I am very disgruntled at this treatment and incompetence</p>
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
