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xolani Z
1 reviews | Active since Feb 2012
13 Feb 2015, 15:51
Greenbacks
On the 2nd January 2015 my account was billed with R204 which was then explained to me to be an error on their side and was being fixed and the money were to be refunded to my account by their technicians till today. I have called their call centre last week to query about this as I am completely not happy with their service and would like to just even close my account with as their expensive service just remains poor and pathetic and I was told to wait.I would like to know if whether they mean I should wait till next year or just forget about my money?
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Nedbank's replyOfficial
13 Feb 2015, 16:04Hello xolanizekani,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply13 Feb 2015, 16:04
Official
Hello xolanizekani,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
Kind regards
Client Experience Team
Best regards,