Great Support from NEDBANK

We often make complaints when we get poor service and forget to express our gratitude when the service provider solves our problems. On Sunday 17th October 2021, I had a problem with my Nedbank Business account and decided to try the chat line on the Money App. Zimasa Lagatya took my query and eventually had to call me back to attend to my request. She could easily have fobbed me off with an excuse of it being after hours, however she put in special effort to get to the bottom of the problem and resolved it for me. I had similar assistance on 16th October with Support Agent Lulu who solved a problem with a failed transaction. Thank you Nedbank, Zimasa and Lulu. You are stars*****.