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Samantha N

1 reviews | Active since Apr 2015

13 Apr 2015, 15:41

Great Service received from Barbara Bischoff

Hello, I just want to compliment Barbara Bischoff from Nedbank Northmead Square. She is a personal banker in a class of her own. She helped me last year to sort out a problem with my Savvy account , she went the extra mile and nothing was too much effort for her. She assisted me again during the month of April 2015 with my personal banking needs and was so helpful. She responded to each email promptly, she always gave feedback via a telephone call and was very friendly every time I came into the branch. I loved dealing with her. She made me feel like a person and not a number. I just wanted to say a big thank you to her for being so efficient and a pleasure to deal with<br> <br> Regards<br> Samantha Nel (AWC Nel)

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Replies (1)
Nedbank
Nedbank's reply13 Apr 2015, 16:02
Official
Hello SamanthaNel,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team