MR
Monica R

1 reviews | Active since Aug 2015

12 Apr 2016, 09:28

Great service received

I had a complaint regarding a subscription fee on my account. This complaint was allocated to Merilyn Peters who made contact with me and reversed all the money that had gone off my account she was very effective and efficient always keeping me in the loop. She did really go the extra mile I'm very impressed with the level of service I received

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Replies (1)
Nedbank
Nedbank's reply12 Apr 2016, 10:08
Official
Hello Makheote,

This is really outstanding feedback. We are happy to hear that Merilynn was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team.