JS
James S

1 reviews | Active since Mar 2009

24 Jul 2015, 09:37

Great Service, Great Attitude

Yesterday I went to the Lonehill Nedbank branch to collect a new credit card and update my details. The service I received was exceptional. I was served by Bongani (unfortunately I didn't take note of his surname), he had such a great attitude. Not only was he extremely friendly but he knew exactly what he was talking about and generally just had a really great way of dealing with the people in the bank. I watched him with the 2 customers in front of me and they also seemed extremely happy with the service they received from him. <br> <br> All of the staff in the branch greeted me with a smile on their faces. It really was a pleasure visiting this branch (and I am not one who enjoys going into banks!).<br> <br> Keep up the great work!

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Replies (1)
Nedbank
Nedbank's reply24 Jul 2015, 10:18
Official
Hello jrseggie,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team