BK
Binta K

1 reviews | Active since Mar 2012

26 Nov 2019, 09:17

Great service

It is always easier to complain then to give credit when it's due. I was very frustrated and didn't look forward to my trip to Nedbank as my current account was deleted from my profile due to it going into overdraft, and I was not made aware of the decision by Nedbank to delete it, nonetheless after several calls to the bank and emails I was told that my current was dormant and that I would have to open a new account after I get paid so the remaining funds can be transferred .

Long story short I was assisted by a kind lady by the name of Adrie Pitout at Nedbank Eastgate, I commend her for going out of her way to assist me and making sure that I didn't have to open a new account :-) nor have my profile and online pin reset.

May she keep up the good work.

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