LB
Liesel B
1 reviews | Active since May 2013
24 Mar 2015, 05:15
Great service
I app**** for a personal loan via website. A consultant contacted me telephonically, and the transaction was completed. I was referred to the Centurion branch to sign, which I did. Only to find out Centurion did not follow the correct procedure. I went to Mall @ Reds where Linda went out of his way to assist. Even telling me he will wait for me because this was 15:30 already. He waited for me to return with my id and completed the full application transaction. It is rare to find a friendly, professional, efficient consultant<br> who will go the extra mile - thanks Linda
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Replies (1)Nedbank's replyOfficial
24 Mar 2015, 08:05Hello LieselButer,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Nedbank's reply24 Mar 2015, 08:05
Official
Hello LieselButer,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
